As a Program Coordinator for Supports Coordination I have heard nothing but difficulties with staffing and care since the inception of EVV.  We have several areas of the county that does not have internet and this creates difficulty for staff to call in.  Also, some families have had their care staff resign because they only can afford a trak phone and this is incompatible to the system.  We have heard that this new system is creating  much more burdens on the care of their loved one.  Please reconsider having this requirement.