Agency
Department of Medical Assistance Services
 
Board
Board of Medical Assistance Services
 
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10/16/26  4:01 pm
Commenter: Michael Huebner

Doing away with Service Facilitation
 

When my daughter was finally placed in a waiver program that would make her eligible for this service ( 20 years late) my wife and I ran into road block after roadblock with our city Case Manager and we weren’t getting anywhere. Until I met Antonio Mauro from Pathways. He walked us through the entire process and got us set up in no time. Whenever I needed to call or text to get answers he responded within minutes. HE RESPONDED WITHIN MINUTES! This is the first time dealing with these organizations where we felt that we finally someone had our back. DO NOT TAKE THIS AWAY FROM US!

CommentID: 242498