We are against the change to remove the Service Facilitator and start using brokers. To make this change will put more burden on the family as well as the support coordinators. A broker being third-party will not have the training, skill sets or the passion that we have found in our Service Facilitator. It’s hard enough, trying to navigate the process without knowledgeable help. We have found that since our son was born, we have had to figure out how to get him the help and services he needs and a qualified coordinator and Facilitator are very helpful. Cutting the hours of care per day and removing the service facilitator is setting us back to the beginning. We need to keep things moving forward so our son can get the best possible care and that means leaving the support system we have and the hours we are currently getting in place.

Thank you