Under #12, (where It states foster parents should be able to contact a worker 24 hrs a day, 7 days a week) it should specify this does not include the child abuse hotline.  Instead it should be the number of the on-call worker.  

The Hotline can have extremely high call volumes and at times you do not get an answer.  During an emergency when you need permission about medical care or have a problem with a child in your home, waiting hours on hold is not acceptable.