Virginia Regulatory Town Hall
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Department of Medical Assistance Services
 
Board
Board of Medical Assistance Services
 
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9/20/25  9:35 pm
Commenter: Matthew Zurasky, RACSB BOD

I am curious
 

One of the principles of Lean Six Sigma is to eliminate non-value-added activities.  Reviews are not inherently non-value-added; they are only value-added when they provide social proof, build trust, inform metric-based decisions, and offer feedback for product/service improvement.  Some specific reviews, particularly in the context of code or performance reviews, can become non-value-added if they are subjective, overly critical, focus on minor issues that don't improve the product, or are redundant.  This is true for data requirements as well; data for data’s sake is merely a cost driver.  Data collection is only value-added if the data becomes information.  “Nice-to-have” data is a program drain.  I am curious how this proposal will eliminate non-value-added activities. 

CommentID: 237280