Virginia Regulatory Town Hall
Agency
Department of Social Services
 
Board
State Board of Social Services
 
chapter
Supplemental Nutrition Assistance Program [22 VAC 40 ‑ 601]
Action SNAP Certification Periods
Stage NOIRA
Comment Period Ended on 11/10/2010
spacer
Previous Comment     Next Comment     Back to List of Comments
11/1/10  9:42 am
Commenter: Tammy Hunt, DSS

SNAP - Certification Periods
 

To whom it may concern:

I have been a Benefit Program Worker for 10 years.  As a result of the current economy situation, more individuals and families are forced to apply for benefits.  Where does that leave your workers?  I will tell you...it leaves us with more than doubled caseloads.  VDSS expects us to screen, interview, work in ADAPT, VAMMIS, SPIDER and now ANOAS systems, evaluate, answer phone calls, see clients, answer questions, deal with computer systems being up and down (such as today) and document, document, document!!!!  Look at the caseload numbers and you will see how much we have to do.  

Interim Reporting keeps the client from coming into the agency...which saves me a lot of time.  Please Please Please help us and don't hurt us by changing Certification Periods back to 6 months.  We need support and help.  I would much much rather process a form (Interim Report) than having to make the client come in for an interview.  

Thank you for your time,

Tammy Hunt

Benefit Programs Specialist 049

CommentID: 14549