Focus of the provider community must continue to be on maintaining and promoting the health and safety of our service recipients and offering opportunities for personal growth and meaningful involvement in the community. Punishing a provider who may be operating multiple sites in supporting large numbers of individuals with complex health and safety support needs for reporting an incident outside the 24-hour period, especially when they have taken appropriate action to manage or resolve the incident, is simply unreasonable. One to two business days would, for a variety of reasons, make more practical sense. Further, the 48-hour time limit for updating a CHRIS report is also unreasonable. In many instances, it is extremely challenging to get information when an individual is hospitalized, some tests/diagnostics may be pending and test results may not be available.