18VAC 48-70-120 Decision from the notice of final adverse decision.

This paragraph provides that even if the director decides that the notice of final adverse decision may be in conflict with CIC laws and regulations, the director has no obligation to provide the complainant and the association with information concerning such conflict.  That is, the complaint can be igmored even if the director believes such conflict may exist.   I recognize that 55-530G so provides, thus so does the Ombudsman's regulations, but why such a caveat?  How does it further the goal of 55-530 of reducing and resolving conflicts amoung associations and their members?  Hopefully, this option to ignore a legitimate complaint by denying explanatory guidance to the complainant and the association will not be exercised.