18VAC48-70-110   Review of final adverse decision

Add (underlined) to the last sentence: 

Upon request, the association shall provide such information to the office of the Common Interest Community Ombudsman within a reasonable time, and concurrently forward a copy to the complainant.  If the complainant believes that the association"s response contains false, misleading, or incomplete information, evidence of such must be provided to the Ombudsman within 20 days of receipt of the association's information if it is to be considered prior to a final decision.

Rationale: Unless the complainant has the opportunity before a final decision is made to respond to the information provided by the association, the Ombudsman may be unaware that a possible false, misleading, or incomplete response has been made by the assoication in violation of 18VAC48-50-220.C : A regulant shall not provide a false, misleading, or incomplete response to the board or any of its agents seeking information in the investigation of a complaint filed with the board.