Description |
The regulation sets forth guidelines governing the duties and operations of the Office of the State Long-Term Care Ombudsman and the State Long-Term Care Ombudsman Program. The regulation covers the processes to receive, investigate, and resolve complaints on behalf of residents in long-term care facilities and individuals receiving long-term care services in the community. The regulation describes the process for the Office to access records and individuals, delegate local ombudsman entities and representatives, mitigate any conflicts of interest, and issue sanctions for interference with the program.
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State Authority |
51.5-131
and 51.5-139
through 51.5-142
of the Code of Virginia
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Federal Authority |
42 USC ยง3001 et sec.
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Exempt from APA |
No, changes to this chapter are subject to the Administrative Process Act.
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Text of Regulation |
Link to Virginia Administrative Code |
Goals of Regulation |
The regulation is designed to set a base for statewide consistence and quality in implementing the State Long-Term Care Ombudsman Program. The regulation is intended to align with federal requirements and state statutes. The regulation facilitates clear understanding of program standards and operations.
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Meetings |
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