Virginia Regulatory Town Hall
Agency
Department of Professional and Occupational Regulation
 
Board
Common Interest Community Board
 
chapter
Common Interest Community Ombudsman Regulations [18 VAC 48 ‑ 70]
 
Guidance Documents
Chapter Information
Description This regulation establishes the requirement that each association must establish reasonable procedures for the resolution of written complaints from the members of the association and other citizens, record-keeping related to complaints filed, forms and procedures to be provided, transmittal of information to members regarding the Office of the Common Interest Community Ombudsman, and procedures for filing a notice of final adverse decision with the Board.
State Authority This regulation is necessary to implement Chapters 851 and 871 of the Acts of the 2008 General Assembly, which were the result of HB 516 and SB 301.
Federal Authority None entered
Text of Regulation Link to Virginia Administrative Code
Goals of Regulation The goal of the regulation is establish the requirements for associations to handle complaints and provide information to the public for filing a notice of adverse decision with the Board, in accordance with HB 516 and SB 301 (Chapters 851 and 871 of the Acts of the 2008 General Assembly).
Meetings See all meetings (4) relating to this chapter.

Contact Information
Name / Title: Anika Coleman  / Executive Director
Address: 9960 Mayland Drive, Suite 400
Richmond, VA 23233
Email Address: CIC@dpor.virginia.gov
Telephone: (804)367-8510    FAX: (866)490-2723    TDD: ()-
Current Actions
Action Title Latest Stage Status
CIC Ombudsman Regulations General Regulatory Review Proposed Comment period is underway and will end on 02/14/2025.

Past Actions
Action Title Latest Stage Status
Resale Disclosure Act Amendments
Action is Exempt from Article 2 of the Administrative Process Act
Final Stage complete. This regulation became effective on 01/01/2024.
CIC Ombudsman Regulations - HB 1627/SB 1042 Amendments
Action is Exempt from Article 2 of the Administrative Process Act
Final Stage complete. This regulation became effective on 01/01/2024.
Title 55 Recodification | CIC Ombudsman Regulations
Action is Exempt from Article 2 of the Administrative Process Act
Final Stage complete. This regulation became effective on 12/11/2019.
Timeframe for Establishing Complaint Process Final Stage complete. This regulation became effective on 05/01/2017.
CIC Ombudsman Regulations Final Stage complete. This regulation became effective on 07/01/2012.

Periodic Reviews
Last Activity Status
12/19/2023 Agency Completed Retain As Is
12/16/2019 Agency Completed Retain As Is
1/19/2016 Agency Completed Retain As Is