I totally agree with eliminating the Interim reporting. I think it is much easier to complete the renewal every 6 months and get the information from the customer then. Whether it is face to face or on the phone, we are talking to the customer and getting the information directly. With the Interim reporting, we are spending a lot of our time teaching the customer how to complete the form, some of the time sending the checklist or asking for more information and spending our time and supplies ( $$) on getting the customer to complete "one more thing" when in the renewal, the person is either face to face or on the phone ONE time. WE ask them to return the documents needed for verifications and they bring it back or send it in. 

A lot of time and money are being spent sending papers back and forth and asking the customer to do something else, sending checklists, teaching them to complete the form. We are spending a lot of time on the phone with the customer, sometimes several calls and it seems like a lot more time is being spent on the Interim reporting than I spend on Renewals. 

Please eliminate the Interim reporting and go to 6 month recerts.