Any dispatcher having previously and successfully completed the compulsory minimum training standards who resigns and is reappointed within 24 months from departure will not be required to complete the academy training class -- Change to 12 months. With the job itself rapidly changing, an individual removed from an agency for one year is subject to missing critical job updates or newly implemented critical job tasks.
Mandated in-service training shall be conducted in no less than two-hour sessions and must be under the authority of a certified training academy and meet all requirements for conducting mandated training. -- Field personnel have in-service training lasting a minimum of 8 hours (one day). Dispatch in-service training should be the same to ensure sufficient time is allowed for each topic instructued and avoid feeling compelled to rush through performance objectives.
