The Business that I am and have been involved in for over 45 years, started in the state of N.Y.They have many requirements for this trade inorder for you to operate a locksmith business,but most States and Cities place these rules under a department of licenses or the Consumer affairs division of that State. This is done for two reasons, one the Department of Consumer Affairs recieves most complaints and handles problem which are brought to their attention form the public at large.Second these Departments work very well with Law Agencies in recognizing problems as they become evident, because the Police Departments deal with these issues first in their daily duties. We as a business now have a License from our County Government to do business,and the a Certificate from the State Corporation Comm.This Law was to protect the public, not to cause Small Business to be look upon as thou we are the bad guy. The need to go after Board Members by this Agencies Policy seems to speak clearly of why they chose to Excempt the Box Stores and other businesses that have teams of Attorneys to dipute them.        This needs a lot of work.    Boad Member  K. Frydrych