I am speaking from the point of training.  The current training method may provide some value regarding state regulations and codes, but it does not prepare my employe to do their job at all.  After the training, which my company pay for, I spend addiional time and money getting my employee ready to do the job they have been hire for. 

It is best for the hiring company and the public if the training is provided by the company.  The employee will be given the tools, policies, procedures, and standards to perform their job at the highest level of expectation.

Proper training of the employees that will be providing service to the public should be done by the company/agents that are conracted to provide the service.