The gold standard for central station operations is U. L. Listing.  By Code all commercial fire alarm systems must be monitored in an Underwriters Laboratories Listed monitoring center.  U. L. is the largest standards and testing laboratory in the world, and the accepted standard for central station operations.  Each U. L. listed monitoring center undergoes an annual, on-site inspection by a U. L. engineer who inspects training records, operational procedures, and documentation, and queries operators and supervisors on their knowledge of those operations and procedures.  The inspector also verifies that all equipment used, including the facility itself, meets the published standard for the listing carried.

The U. L. standard for central station operations, UL Standards 681 and 1981 set forth in some detail the training required for all operators.  The annual inspection verifies that the training is ongoing and satisfies the standard.  

It only makes sense that an operator hired to work in a U.L. listed central station will be required to meet a far higher standard of experience than anything DCJS could require and U.L. will inspect each year to assure compliance.  Therefore it seems reasonable to request that individuals employed in U.L. listed central stations be exempted from the minimum entry level and in-service training requirements.