I have worked in retail pharmacy for over 13 years. Pharmacy is a very demanding and lucrative profession. It requires compassion, knowledge, patience, and physical and mental alertness. A lot of these qualities come from within the individual, but others are provided from our unique working environment. We take an oath to care for and protect our patients. Prescription errors are a rare occurrence, but any process involving people is not immune from the possibility of human error. We must be committed to continually improve quality measures to help ensure that prescriptions are dispensed safely and accurately. I support the proposed changes to improve working conditions for pharmacists.