Agencies | Governor
Virginia Regulatory Town Hall
Department of Professional and Occupational Regulation
Common Interest Community Board
Common Interest Community Ombudsman Regulations [18 VAC 48 ‑ 70]
CIC Ombudsman Regulations
General Information
Action Summary The new regulation establishes the requirement that each association must establish reasonable procedures for the resolution of written complaints from the members of the association and other citizens, record-keeping related to complaints filed, forms and procedures to be provided, transmittal of information to members regarding the Office of the Common Interest Community Ombudsman, and procedures for filing a notice of final adverse decision with the Board. The new regulation is necessary to implement Chapters 851 and 871 of the Acts of the 2008 General Assembly, which were the result of HB 516 and SB 301.
Chapters Affected Only affects this chapter.
Exempt from APA No, this action is subject to the Administrative Process Act and the standard executive branch review process.
RIS Project Yes  [001873]
Associated Mandates Create CIC Ombudsman Regulations
Stages associated with this regulatory action.
Stage ID Stage Type Status
4997 NOIRA Stage complete. Comment period ended 5/13/2009.
5362 Proposed Stage complete. Comment period ended 3/18/2011.
5927 Final Stage complete. This regulation became effective on 7/1/2012.
Contact Information
Name / Title: Trisha Henshaw  / Executive Director
Address: DPOR
9960 Mayland Drive, Suite 400
Richmond, VA 23233
Email Address:
Phone: (804)367-8510    FAX: (866)490-2723    TDD: ()-

This person is the primary contact for this board.