Virginia Regulatory Town Hall
Agency
Department of Criminal Justice Services
 
Board
Department of Criminal Justice Services
 
chapter
Regulations Relating to Private Security Services [6 VAC 20 ‑ 171]
Action Comprehensive Review Private Security Services Regulations
Stage Proposed
Comment Period Ended on 10/24/2012
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86 comments

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9/24/12  2:33 pm
Commenter: Lynn Comer

Out of state records
 

Remove the allowance for companies to maintain records out of state. There is no way that the current DCJS is going to be able to enforce compliance for "out of state record holding companies, while they can't currently enforce them in state.  The idea that records are electronic is far too simplistic.  The only companies that will benefit are large companies that don't always have the best interest of the Virginia consumer at heart.  Out of state records will make enforcement more of a nightmare and thus it won't happen. 

 

 

 

CommentID: 24226
 

9/25/12  11:45 am
Commenter: lt. william e. sparks-American Security Group teamasg.com

6 vac 20-171-400
 

Minimum requalification has already been enhanced in the past.The students could be tasked with  bearing the burden of paying for additional retraining that is not necessary.Also, the fee for the firearms endorsement is probably going from $10 to $15.Students have many opportunities to enhance their qualifications with voluntary training where the student controls what they spend on their future.

CommentID: 24231
 

9/25/12  1:32 pm
Commenter: K.W. Robinson

Communication
 

A more concerted effort should be made to to communicate law and regulation changes to training schools.  I asked several times and never got answers to questions regarding the status of issues concerning private investigators, particularly the gps situation.  I found out after accidently checking another website. We need to know ahead of time since we are the ones teaching the subject.

 

CommentID: 24232
 

9/28/12  10:39 am
Commenter: Ross Nelson, DigitalFury Technologies LLC

Locksmiths and Electronic Security Technicians
 

It appears that the locksmith description has be rewritten to better include electronic locking devices.  This category should cross over with electronic security technician. 

For example, to install an access control system (electronic security), one must install either magnetic locks or electric strikes on the doors and provide card readers and key cards to the customer.  To perform this function, the electronic security business must already have a electronic security business license, a licensed compliance agent, a licensed electronic security salesperson, a licensed electronic security technician, and probably a licensed electronic security technician's assistant as well. Must this business now add a locksmith category to both the business license and the licenses of all of the business's personnel to perform the exact same functions as before?  This appears to be double regulating a specific sector of the industry.

Electronic security businesses and personnel should be able to perform tasks related to electronic locking mechanisms without having to gain the locksmith category as well.  An electronic security technician should know about card readers, proximity cards and magnetic locks, but should not be required to know anything about cutting and copying physical keys or how to pop a car door when someone locks their keys in the car. 

Suggestion: Allow those with electronic security licenses to perform functions related to electronic locking mechanisms without having to gain additional licenses for locksmithing.

 

CommentID: 24240
 

9/28/12  11:21 am
Commenter: Lynn Comer

Training
 

Training needs a complete overhaul.  Current training for electronics may satisfy some arbitrary DCJS rule but it is definitely inadequate for the industry and the general public. Electronics is a dynamic industry.  If they even take the training, unethical companies are presenting the current training as making them "experts" while most of us realize it gives them close to nothing having to do with the real job of an ES salesperson or technician. 

If the industry itself is challenged to keep up with new products and services, it only makes the "required" programs more meaningless.  We are forced into supporting a cottage industry created by DCJS regulations that serves no real world purpose and does nothing to protect the general public. 

ES needs to have the ability to train from within and be specific to the type of business we, as individiual companies, do and the specific equipment and services we provide. 

These are costs that the business often incurs without any benefit other than satisfying a regulatory requirement.  ES is forced into supporting schools that for 17 years have not been able to provide meaningful, up to date education/training to our industry. 

 

CommentID: 24243
 

9/28/12  3:44 pm
Commenter: Lynn Comer

Self-Audits and Penalties
 

It appears that if a non-compliance issue is exposed during a self-audit and DCJS is allowed to impose a fine or penalty on self-reporting of that violation, this then becomes self-incrimination and may be a Fifth Amendment issue. 

This raises many questions and doesn't solve anything obvious.  What if a mistake is made on the self-audit, does it automatically become an assumed fraud, and thereby subject to two violations, the original violation (which could have been human error) and a potentially fraudulent self-audit (again could have been human error)?  Does this shift all the audit responsibilities on the back of the company and what/where is the gain?  What is the purpose?   Without knowing what is included in this "self audit" there is nothing to base a determination of reasonableness.   For many companies this new process just creates yet another burden. 

I am under the impression we are charged with reducing and streamlining regulations, yet this just moves the paperwork and responsibility onto the back of company. 
,

 

 

CommentID: 24244
 

10/2/12  10:41 am
Commenter: Wayne Boggs, Richmond Alarm Company

Compliance Agent Requirements
 

Currently a Compliance agent may represent only a single Private Security Business.  The Electronic Security Industry is made up by and large by very small companies, whose owners have difficulty managing all the different responsibilities required by the myriad of regulations with which they must comply.  In most other business areas responsible parties or registered agents may represent any number of businesses.  To allow a Compliance Agent to represent multiple businesses would raise the level of professionalism and help to insure that Private Security Businesses would receive knowledgeable advice.

                I currently operate several Private Security Businesses in Virginia, with my brother as my partner, and we must maintain different Compliance Agents for each.  This is a waste of my time and money and does nothing to improve the public safety.  Allowing a Compliance Agent to represent different companies, as long as notice is provided to each Business of that fact, is cost effective, eases the burden of DCJS to monitor Compliance Agent compliance with the regulations, and has no effect on public safety.  Many Private Security Businesses operate under different licenses for tax reasons, for management reasons, or simply for marketing reasons.  To require separate compliance agents makes the business climate in Virginia less conducive to growing and diversifying businesses.

CommentID: 24249
 

10/2/12  10:43 am
Commenter: Wayne Boggs, Richmond Alarm Company

Exemption of ES Techs from Locksmith Regulation
 

Electronic Security Technicians install, maintain, and repair access control systems as a normal part of their work.  They do not repin locks, repair locks, install locks, or cut keys.  To require an electronic security technician to maintain a second registration does nothing to protect the public safety and substantially increases the costs for a security technician to maintain their registration.

                There has been no resistance by the locksmith industry to this exemption, the requirement does not protect the public safety, and only increases regulation and the costs to the electronic security technician.

CommentID: 24250
 

10/2/12  11:22 am
Commenter: Rick Heinig Richmond Alarm Company

Make Electronic Security Training standards the same for all categories
 

Have us sit through the same training multiple times for categories is not a good use of our time. I have been to multiple training in the same day and seen the same material twice and most of which was anything but relitive to my job in the real world. I feel there is more training being given that we should get credit for which is more productive to the jobs we perform on a daily basis. Thanks for your time Rick Heinig.

CommentID: 24251
 

10/2/12  3:57 pm
Commenter: Mary Kathryn Smith, Lynchburg Alarm Company

Exemption of Electronic Security Technicians from locksmith regulations
 

Electronic Security Technicians install, maintain, and repair access control systems as a normal part of their work.  They do not repin locks, repair locks, install locks, or cut keys.  To require an electronic security technician to maintain a second registration does nothing to protect the public safety and substantially increases the costs for a security technician to maintain their registration.

            There has been no resistance by the locksmith industry to this exemption, the requirement does not protect the public safety, and only increases regulation and the costs to the electronic security technician.

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CommentID: 24252
 

10/2/12  3:59 pm
Commenter: Mary Kathryn Smith, Lynchburg Alarm Company

Make Electronic Security Training standards the same for all categories.
 

Currently any Electronic Security employee who carries multiple registration categories must attend different training classes for each category.  The fact is that most training classes are registered to satisfy multiple category requirements.  This has led to individuals sitting in the same class multiple times simply to satisfy the written requirements. 

            The Electronic Security industry is changing dramatically every day and any company or any individual who hopes to stay in business or keep his or her job must continually learn new technologies.  The marketplace takes care of keeping individuals and businesses trained.  DCJS cannot regulate to such a degree as to guarantee competence in registrants.  The training standards are defined as minimum training standards, but they should at least allow for useful training.  The current regulatory environment and the current administration by DCJS effectively prevents businesses from conducting useful training.  To reduce the requirement to a single 4 hour class for every registrant each year or registration renewal period, regardless of the number of categories carried, would be sufficient to maintain a knowledge of the regulations and compliance and assure the public that the registrants had a basic knowledge of the requirements to operate in the industry.

CommentID: 24253
 

10/2/12  4:40 pm
Commenter: A. H. Mosrie - Training Director - Associated Security Training Center, Inc

Proposed additional hours of training
 

While, generally, I would applaud increased training hours, range time and additional rounds fired at the range, I think we must remind ourselves that our country is in a severe economic situation with an unemployment rate above 8%.  As a result, many people are struggling to find jobs and many unemployed persons are turning to the security industry.

When the Commonwealth of Virginia, DCJS, mandates additional classroom & range time plus increased rounds to be fired, it increases the cost to the training schools which have to pass on the added expense to the students; many of whom are unemployed and struggle to pay for the current mandated training and registration fees, etc.

I would recommend that this hard fact of economic life be considered before putting these new requirements into effect.  While I am almost always in favor of increased training, there comes a point of diminishing returns and in our effort to improve the security industry we must not lose sight of the human side of the equation.

Thank you.

 

CommentID: 24254
 

10/6/12  10:00 am
Commenter: Lynn Comer

Trainers needing to be Compliance officers
 

Adds another burden to a trainer unnecessarily, increasing continuing education and fees without any benefits.  Being a certified trainer in Virginia has nothing to do with subject matter proficiency.  It is an excessively long and expensive process that again forces industry into supporting a third party business. 

If regulations were clearly written, you wouldn't need a class.  They should be clearly written for anyone in the industry to understand if the goal is compliance.  When you need classes to "understand" what's written, a re-write of the regulation is in order.

 

 

 

 

CommentID: 24262
 

10/7/12  11:05 pm
Commenter: Sean Tate, PACC

6vac 20-171-32 paragraph 4Convictions
 

In the past, DCJS has issued exemptions to SOs convicted of asault, firearms convictions, etc on a case by case basis.  The sad fact remains that people WILL file false criminal charges against SOs who did their job as revenge.  In cases where it is one person's word against another's, the officer may well file nolo contendre even though he was in the right.  Also, the way the new provision is written, there are NO exemptions allowed.  A person who was convicted of an offense 40 years earlier would find himself stripped of his Registration, even though he has had no convictions since.

Of course, we don't want to hire violent or criminally minded people.  However, do we also want to eliminate good employees whose only fault was arresting a vindictive person, or whose offense was a youthfull indescretion from decades ago?  DCJS should be allowed to issue exmeptions on a case by case basis.

CommentID: 24267
 

10/7/12  11:09 pm
Commenter: Sean Tate, Princess Anne Country Club-Security Dept

Inhouse Security
 

Having read the provisions, I saw nothing about Inhouse Security.  For instance, current provisions allow for armed Inhouse Security providing the officers have a valid Firearms Endorsement with their State Registration card.  With the new provisions, will people be able to work armed Inhouse security without any certificiation?  If I recall correctly, in the past the definition of Armed Security included armed Inhouse officers.  Perhaps the new definition should as well?  Or are inhouse now exempt?


CommentID: 24268
 

10/7/12  11:14 pm
Commenter: Sean Tate Princess Anne Country Club-Security Dept

Lead Exposure
 

The Security Trainers have enough to go over, do we really need them to cover lead exposure?  Unless the Officer is working at a Firing Range, he won't be exposed to enough lead in the course of his duties from discharging his firearm that it would be a worry.  If the officer IS firing his gun that often while on duty, then there are more important considerations.  Frankly, as an armed officer of 25 years the only times I've had to worry about lead exposure was when people were shooting at me. 

CommentID: 24269
 

10/8/12  3:13 pm
Commenter: Jan Mathews, Shenandoah Valley Security

Eliminate manual processing fee
 

6 VAC 20-171-20 – Fees

"There is also a new manual processing service fee for applications not submitted by available electronic methods. "

Eliminate this clause entirely as the current system does not function reliably to accept electronic payments. Manual processing is imperative and should not be penalized.

CommentID: 24270
 

10/19/12  1:58 am
Commenter: James St. John

Extended Commentary on Proposed Changes (Long Post)
 
J.C. St. John— DCJS ASO, PPS, PI, Instructor (ASO, PPS, Firearms), NRA LE Firearms Instructor, freelance writer, paralegal, M.A. Security Management. Contact: jcstjohn@yahoo.com.
 
First, these comments are mostly about the proposed changes only. That doesn’t mean there isn’t more to be said about other issues that have been raised and changes that could be made. There is. But you have to draw the line somewhere. So, these comments focus only on the specific changes introduced in this set of proposed regulations.
 
Second, there are a lot of changes that could be made. But I think it’s important to point out that the existing regulations didn’t pop up out of thin air. Many before us surely worked hard to give us a good regulatory system that protects the interests of the public at large while not overly burdening and stifling the private security services industry. Changes should be compelling and fit in with the overall plan in use.
 
And third, change isn’t good merely for the sake of change. Thousands of labor hours have been spent by businesses (and individuals) all over the Commonwealth to conform to the PSS regulations as they stand. Before anyone is required to retool their compliance and curriculum, there should be a compelling reason to make the changes that have been proposed. And the changes should be improvements if they’re to be made at all.
 
I speak to specifics below:
 
6VAC20-171-10. Definitions:
“Classroom training” does not adequately define the setting—especially where it applies to the changes to 6VAC20-171-300(D)(12) (“no live ammunition permitted in the classroom”). Under this proposed definition, training conducted on a firing range would be classroom training. I would suggest: “Classroom” and “classroom training” mean the location and type of any instruction provided in person to students through the organized plan of a private security services training school in any training environment in which no live ammunition is present and no live-fire exercises will be conducted.   
“Combat loading” has been deleted, but the activity is still addressed in the training and qualification material for the shotgun. Either this means that the term is easily understood without a definition (which begs the question about why it is defined—imprecisely—in the current regulations) or that the requirement is no longer relevant. Is it now a matter of interpretation for training schools?
 I would suggest:
“Combat loading” means the loading of a shotgun while maintaining coverage of the threat area by using the support hand to place a live round into the open chamber and then closing the action.
6VAC20-171-100(C) (on regulatory compliance). (Also 6VAC20-171-111.) I strongly object to these sections. Regulatory compliance is the job of Compliance Agents and the Training Directors. Instructors teach classes on specific categories—none of which are currently regulatory compliance. It’s up to the Training Director to ensure that regulatory compliance has been met in regards to training. While it’s true that some aspects of PSS regulations are part of the courses all instructors teach, the regulatory compliance subject matter should be included in the General Instructor Development course already required by DCJS of instructors (and included in subsequent in-service training). If the GID course lacks appropriate instruction on regulatory compliance, then that course curriculum should be modified to account for the supposed need. Adding a regulatory compliance course for instructors is simply an example of regulatory over-reach when the instructor is already required to take a DCJS course to become an instructor.
 
6VAC20-171-180(F) and (H) (on reinstatement). My understanding is that the jurisdiction of DCJS is over the conduct of regulated private security services activities—whether or not a person submits to the department’s regulation through application, licensure, registration, certification, or otherwise. Any person attempting to conduct regulated private security services falls under the department’s jurisdiction simply because they have attempted to or have actually engaged in the regulated activity. (DCJS would have no jurisdiction if the activities were not those regulated.) Yet, this section states “Therefore, the applicant shall remain under the disciplinary authority of the department during this entire period and may be held accountable for his activities during this period.” This language gives potential rise to an interpretation that the department somehow doesn’t have such authority already. Avoid such an interpretation. Delete that portion of the regulation. Keep (H) and add to the end of it “…or otherwise as allowed by law and this chapter.
6VAC20-171-220 (A)(15) (on reporting discharge of firearm).   Changing “the” to “an” isn’t enough to fix this provision. I would also suggest the following rewording: “… submit a report of any incident in which any person working for the licensee has discharged a firearm while on duty. This section does not apply to the discharge of a firearm for live-fire training exercises or firearms qualifications conducted at a bona fide firing range except where injury to a person results.
 
6VAC20-171-250(A)(21) (on discharge of a firearm). See above (6VAC20-171-220(A)(15).
 
6VAC20-171-300 (on PSS training). 
6VAC20-171-300(D)(12) (on live ammunition in the classroom). See also the definition of “classroom” and “classroom training” above. This proposed provision is too vague. I would suggest: “Live ammunition, pyrotechnics, and explosives are not to be utilized or otherwise present in any training environment except on a firing range approved by the department.” 
 
6VAC20-171-350 (on entry-level training). 
At 6VAC20-171-350 (D)(3)(…) “The seven signs of terrorism” appears to be out of order in the outline as it is numbered “(1).” I would also object to this phraseology and the specific inclusion of this particular threat to the exclusion of other threat types (many far more probable). All private security registrants are faced with more probable threats of equal or greater consequence (resulting in loss of property or death). Any “x number of signs of anything” is a purely arbitrary construct that should not be included in a general outline from a regulatory body. This subject appears again at (D)(1)(a)((4)), (D)(5)(a)((5)), (D)(6)(a)(out of order in the outline), (D)(7)(a)((3)), (D)(11)(1)((5)). All should be replaced. I would suggest “Typical threats faced by the private security services registrant” instead of focusing on so called “terrorism”—a concept that is usually defined by particular government agencies to suit their particular mission. Terrorism certainly should be covered—but so should other threat types as well.
 
6VAC20-171-360 (on in-service training). At (B)(2), at (B)(3), and at (B)(6) “not including range retraining” should be “not including firearms retraining.” The regulations (particularly at 6VAC20-171-400 on “firearms retraining”) generally do not refer to “range retraining.”
 
For 6VAC20-171-375(1)(f): Subsection “f” is under “handgun classroom training” and specifies “classroom/range.” This should be rephrased to avoid confusion and specify that classroom “simunition” or simulation training is acceptable (if it is) or that live-fire judgmental shooting exercises may be conducted on a firing range. The designation “classroom/range” should not be used when the subject is “shooting,” and it should not be under a broader heading of “classroom training.”
 
6VAC20-171-365, 6VAC20-171-370, 6VAC20-171-375, 6VAC20-171-380, 6VAC20-171-390, 6VAC20-171-395
I speak to the issue of firearms training generally because there are too many line-item references to specify. The changes I suggest here would have to be applied in several sections.
 
The proposed changes to firearms training do not make for a better schema than currently exists—though the ideas behind the changes do seem to be well-intentioned. These proposed changes shouldn’t be allowed to go forward because there are better ways to improve on the existing regulations.
 
Some of the problems are as follows:
Previously, the armed PPS registrant who also maintained an armed security officer registration could use advanced handgun for the firearms endorsement for both. That no longer appears to be the case. The “security officer handgun” would now be a longer course than the “advanced handgun” and I find no mention that completing the advanced course would supersede the need to complete the security officer handgun course. (That applies both for initial training and retraining.) Additionally, the armed PPS registrant (with “entry-level” and advanced handgun completed) wanting to add the Patrol Rifle firearms endorsement would apparently be required to successfully complete the Security Officer Handgun course first. Apparently, “advanced” isn’t actually so advanced.
 
Some form of basic handgun training should be required of all armed registrants. That works. And having some handgun training be prerequisite for shotgun training makes sense as well. The armed security officer and the PPS are required to have more than basic handgun training. So far, so good. However, naming that basic training “entry-level” is inaccurate—a misnomer—since the vast majority of registrants (all but ASOs and PPSs) are never required to exceed that level of training. (The same goes for shotgun and patrol rifle—where there is no required training at a subsequent level.)
 
And after that, I’m confused. An intermediate level of training (“security officer handgun”) has been added, yet even where the exact same topics are covered as in the “entry-level” handgun, security officer handgun doesn’t work as a pre-requisite for advanced handgun? And as has previously been the case, does the advanced handgun fulfill the firearms endorsement requirement for the armed security officer?  Because it should. The nomenclature should be consistent and logical, and so should any progression and pre-requisites. 
 
I would suggest the following—and I’d be willing to work up the language for this at some future date: The nomenclature for the levels of handgun training should be “basic,” “intermediate,” and “advanced.”  (This works with the currently proposed definition for “entry-level,” doesn’t depart from the existing regulatory schema, and it also makes sense.) Armed security officers would be required to have successfully completed at least intermediate handgun training. Armed PPSs would be required to have successfully completed advanced handgun training. All other registrants would require only the basic handgun training—if they sought to have the armed (firearms) endorsement. The prerequisite for advanced handgun training (regardless of registrant category) would be intermediate handgun training. The prerequisite for the shotgun would be at least basic handgun training. The prerequisite for the patrol rifle would be at least intermediate handgun training. The nomenclature of “entry-level” would be eliminated for firearms training (not other registrant categories) and continue to be “basic” and (now) “intermediate.”
 
Some additional topics might need to be added to the advanced handgun retraining course to make it “superior” to the intermediate course retraining.  
 
I also note here that the outline for the 16-hour “entry-level handgun” and the outline for the 24-hour “security officer handgun” appear to differ only marginally. The “security officer handgun” adds a topic on liability (“negligent discharge prevention”) and “judgmental shooting.” Does this mean that the additional 8 hours would be used just for those two topics? This seems unlikely. The expected curriculum and hours should be revised so that the overall time required is commensurate with the subject matter offered. If the topics covered in the “entry-level” course can be covered in 16 hours, then additional material should be required beyond what is now included for the “security officer handgun” course to account for the additional 8 hours of training.
 
On the so called “range qualifications”:  Requiring “familiarization” firing as part of the “range qualification” is inconsistent with most firearms training methodology. Qualification shoots are not training exercises, they are assessments.  As such, “familiarization” firing should not be part of the “range qualification” section of the regulations. Training schools should be required to provide live-fire exercises as part of a firearms course, but (aside from it not belonging as part of the qualification course of fire) “22” rounds (as required in the “entry-level handgun training”) probably isn’t adequate for that purpose.  However, unless it becomes a problem, training schools should have the flexibility to teach the firing range portion (exact exercises, numbers of live rounds used, etc.) as they see fit.
 
Each firearm course regulatory section should include a portion that (like “Handgun classroom training” that begins the outline) delineates “Firing Range training” even if briefly. A separate section on “Range qualification” should specify the course of fire to qualify. (As such, each firearm regulation would have three main sections: A. Classroom Training, B. Firing Range Training, and C. Range Qualification.)
 
Summary on Firearms issues:
There are just too many issues with the proposed firearms changes to allow them to go through. They’d need fixing before the ink was dry. Better to rework them and try again. 
 
CommentID: 24305
 

10/19/12  9:46 am
Commenter: Mark Baldino

Locksmith Code or may use for all applcant divisions
 

1. Not only mailing address but all addresses,both  walk-in locations or offices associated with registered business must be listed with DCJS. Some businesses have multiple locations, corperate office other than coorespondence location This ensures any other location claimed by such business cannot be fictional.

2. All paid adversing must have DCJS number listed including web and search engine directory ad placement and Payf or clicks I. E. Google

3.Increase fine to $10,000 After warnings to comply

CommentID: 24306
 

10/19/12  12:22 pm
Commenter: Wayne Boggs, Richmond Alarm Company

Combine and simplify Training Requirements
 

Currently Electronic Security has three registration categories, Security Sales, Security Technician, and Central Station Operator.  Each category has its own training requirements.  In fact, in this business, all these individuals need to know similar information.  In addition, many individuals, particularly in smaller companies, carry multiple categories.  I have several employees who carry all three, including myself.  This means that we must attend three different training sessions during each renewal period.

Since the categories need similar training and many classes can be applied to all categories, it would be simpler and more feasible to have a single training session satisfy the requirements for all three categories for any individual.  It makes no sense to have a single individual attend three classes just to maintain three categories of registration, when the information provided is in many cases the same.

CommentID: 24307
 

10/19/12  12:47 pm
Commenter: Wayne Boggs, Richmond Alarm Company

Allow Companies to Conduct their own training
 

Currently all training must be conducted by a licensed training school, using DCJS registered instructors.  Since the electronic security industry is highly technical and that technology is constantly changing, it is impossible for training schools to provide training classes that keep current with technology.  Current DCJS policy requires training schools to allow 60 days for lesson plans to be approved.  The cost of lesson plan design and documentation and the time delay between submission and training precludes training schools from conducting training that addresses current technology and processes.  Most manufacturers update their equipment line at least twice a year, and offer regular training to their clients.  This training is not acceptible to DCJS since the documentation is not submissible in strict cirriculum lesson plan format.  These classes must change regularly in order to maintain currency, and to constantly update such plans is economically unfeasible.

Most electronic security firms depend on manufacturer provided training to keep their salespeople and technicians up to date, but under the current system cannot apply this regular training to their registration requirements.  This requires them to spend additional time with a licensed training school receiving training that satisfies regulatory requirements but not real world business requirements.

The only answer is to allow employers to do their own training on subjects of their choosing with instructors of their choosing and have a system in place to allow them to submit training information easily and quickly.  Ideally training should be provided by qualified company employees or factory representives, without requiring DCJS instructors.

The current waiver program is now working for electronic security since DCJS does not readily approve such training, and requires far more documentation than is generally available.  

 

CommentID: 24308
 

10/19/12  1:00 pm
Commenter: Wayne Boggs, Richmond Alarm Company

Training Requiremens
 

Since the Compliance Agent is responsible for the proper compliance with regulations, the Compliance agent should have the authority to monitor compliance with training requirements.  Allow the business to conduct training to its own standards and simply maintain records documenting that training satisfactory to the business in sufficient amount to comply with regulatory requirements was received by each registrant.  

At renewal require the registrant to provide simple documentation of the dates and amounts of training required to comply with the regulations.  More detailed documentation including a copy of the program, notes regarding the subject matter discussed and sign up sheets would be maintained in the Company files for access by DCJS upon request.

Granted this would reduce the revenue of the training schools by reducing the number of classes required, but I am unaware of any statutory or regulatory requirement to protect the revenue of licensed training schools.  If there is such a code or regulation, I would like to have my electronic security business added to that section so that my revenue need not be linked to the needs of the marketplace.

CommentID: 24309
 

10/19/12  1:06 pm
Commenter: Wayne Boggs, Richmond Alarm Company

Use of Temporary Agencies
 

It was brought to my attention that other licensed private security companies may use staff hired through temporary agencies to do office work, bookkeeping, or customer service tasks.  It seems that Electronic Security is the only Private Security licensee that may not use the services of temporary employees to perform such duties.  This seems unreasonable and unfair. 

We originally wished to be able to use such agencies to recruit for central station operators or technicians, but simply for office personnel who would be certified as electronic security employee would be satisfactory and reasonable.

CommentID: 24310
 

10/19/12  1:21 pm
Commenter: ESA-VA

allow compliance agents to work for multiple companies
 

 

171-240-A9  Allow compliance agents to work for multiple companies provided that the agent has notified all entities that he represents.  This helps large and small companies.  Large companies often have multiple entities with multiple license numbers  but one person actually is responsible to be the compliance agent for all.  Therefore there are many compliance agents in "name only".  Small companies can have emergencies that leave them without an agent for more than 90 days.  Small companies often don't have the manpower to spend on regulatory oversight and a part-time agent would give them relief and ensure that compliance issues are met.

CommentID: 24311
 

10/19/12  1:29 pm
Commenter: ESA-VA

ES training standards
 

171-350   Make electronic security (ES) training standards the same for all ES categories.  The training for ES sales, tech, tech assistant and central station dispatcher overlap.  One training course can be approved for all ES categories.  With the current regulations a registrant that holds a registration in sales and tech take the same class twice, sometimes in the same day, just to meet DCJS in-service training requirements.

CommentID: 24312
 

10/19/12  2:05 pm
Commenter: ESA-VA

self audit
 

171-60 C7  Do not require businessess to perform a self audit to renew their business license.  The regulations are very clear on standards for businesses and registrants.  It is clear that the compliance agent is responsible for ensuring that the business and employees comply withthe code and regulations.  There are sanctions in place for those that have violations.  It is not necessary to mandate how the compliance agent ensures the compliance.  The self audit is redundant, time consuming, expensive, and creates unnecessary paperwork. 

CommentID: 24313
 

10/19/12  3:28 pm
Commenter: Wayne Boggs, Richmond Alarm Company

Self Audit
 

In addition to the concerns over time and energy expended in performing a self audit on a DCJS provided form or format, such audits are a standard part of professional business practice.  A State mandated audit is therefore redundant.  If DCJS wants to provide a guideline for conducting a self audit and chooses to recommend such an audit that's fine.  To require one is not.

There are two additional concerns with requiring a self audit.  To do so requires a Compliance Agent to report corrected or correctable errors in compliance with code or regulations, which may not, in fact probably do not, affect public safety, and in doing so place himself or herself in jeopardy of sanction.  Though DCJS may suggest that serious sanctions would not generally result in identified and corrected violations, such sanctions are called for in the Code, primarily when identified as part of an audit or action conducted by DCJS itself.  I believe it is improper to ask a Compliance Agent to self incriminate.

At the same time, the US Constitution provides protections against such self incrimination, so it is not incumbent upon a Compliance Agent to voluntarily provide such information.

CommentID: 24315
 

10/19/12  8:27 pm
Commenter: Lynn Comer

Public Safety
 

If the role of DCJS is to preserve public safety, why is it that none of the proposed changes have any impact  or only very remotely relate to public safety.  In fact, if anything some of the proposed changes could actually make enforcement more difficult. 

If the Governor's objective is reducing red tape and unnecessary regulatory burdens on small business, why are there so many efforts being placed on increasing regulations or just changing who carries the burden and exposure. 

No response required. 

 

CommentID: 24317
 

10/20/12  1:17 pm
Commenter: Betsy Clark, Guardian Security Systems, Inc.

Remove requirement that Electronic Security course instructors be DCJS certified
 

Course instructors for electronic security in-service training should not be required to obtain DCJS instructor certification.  The current requirement severely limits our opportunity to obtain training from manufacturers' reps, distributors' experts, and even our own in-house experts.  The current in-service training for ES sales and techs is virtually meaningless and a waste of our time and money.  Our industry is constantly innovating and changing, and it would be in the best interest of the customer for us to be current on new, emerging technology and "best practices" for configuring and servicing products and integrated systems.  Competition in the marketplace drives the need for training, not DCJS requirements.  Let that training be effective and meaningful by removing the requirement for instructor certification from qualified instructors.

CommentID: 24318
 

10/20/12  1:30 pm
Commenter: Betsy Clark, Guardian Security Systems, Inc.

In-service Training requirment should be streamlined, combined for all ES catergories
 

In our industry, product and systems and configuration knowledge is required of both ES Sales people and ES Technicians in order to provide the best value to the customer and protect them from shoddy installations that do not deliver services they seek.  Current DCJS approved training courses for sales and tech already have some overlap; in my 20+ years in the industry, I have observed that effective sales people need to understand product capacity and installation practices, and techs need to be cognizant of the sales perspective.  I recommend you combine the sales and technician in-service training course curriculums and only require one in-service training course completion during the registration renewal period, regardless of how many different categories a person is registered under.  This will streamline the compliance process for both DCJS and licensees, and reduce frustration and loss of productivity among our workforce.

CommentID: 24319
 

10/21/12  11:39 am
Commenter: J.C. St. John

Counterpoint on some of the issues raised by ES folks
 
I think DCJS regulators need to hear more than just one side of the ES-related comments (particularly where there is no proposed language or changes on the table about many of these issues), and so I offer some counterpoint to what’s been suggested.
 
On electronic security personnel needing to obtain a locksmith certification: I agree with the ES folks. Electronic security technicians and locksmiths deal with two different aspects of access control and the regulations should define each so that only one category is required for each group even where there is some overlap between the two. This wouldn’t be an “exemption” for anyone, but simply a matter of definition that would not require a lot of rework of the regulations.
 
On ES training (in particular exempting ES from needing to have certified instructors, changing ES to one category): I disagree with the way the ES folks have framed the need for changes on these matters. The actual costs are not as significant as claimed (especially when compared to other regulated categories). And the stark alternatives offered are not representative of all that can be done to make improvements. I speak to these issues as follows:
 
First, instructors are required to be certified by DCJS to ensure that a minimum standard is met by those who provide training on regulated activities. This is true for all the PSS categories and ES should not expect to be treated differently. It may be true that certain ES businesses are reputable and provide quality training, but it might not be true for allThat's why there are minimum standards-- both for instructors and for curriculum. 
 
Second, ES is not subject matter that has changed so drastically in the past few years and that now changes so often that no basic curriculum can be developed as a minimum standard of knowledge and skills. The ES folks here also talk about proprietary information and technological changes as if the fundamental electronics behind the systems have changed (they have not) and they appear to ignore the regulatory schema that is part of ensuring each registrant understands the relationship the Commonwealth creates between providers of regulated PSS activities and clients. 
 
A number of authors have produced works (e.g. Thomas Norman, CPP, PSP, CSC—Integrated Security Systems Design: Concepts, Design, and Implementatic, 2007) that provide an overview and basic knowledge about ES systems and that are still relevant today. Those are but some of the resources that could be used to develop a better basic curriculum for ES. And that’s because the minimum training for ES should not be designed to teach proprietary systems or even cutting edge technological innovation. It is not meant to make anyone “Experts” (and any company claiming that minimum compulsory DCJS training does is misrepresenting reality). The minimum is the minimum-- what are the basic things ES techs and support staff need to know for a base level of knowledge that can give the public (especially others in the PSS community) a sense of what they're dealing with? That's the same for all other PSS categories-- particularly those with only a couple of days of training. And ES should expect to be treated no differently. 
 
The real complaint appears to be that the ES minimum compulsory curriculum isn't well designed. And that's the problem that should be fixed-- not a wholesale exemption for ES businesses to be (un)regulated in a way that is inconsistent with the overall PSS regulatory schema. 
 
Third, ES businesses can conduct their own training-- if they meet the requirements to do so. All PSS businesses could claim that they can conduct in-house training without DCJS oversight and without certified instructors. The problem is that would be no guarantee that the businesses would then do so to a minimum required level. And the public (and others in the PSS industry) would then have no reason to be confident about the minimum training of ES personnel. Having a regulatory schema for training provides some checks and balances so that there are minimum standards not only for instructors but also about how training is delivered and recorded. ES folks should note that, currently, the PSS regulations do not require that a PSS registrant obtain training from an unrelated, third-party provider (a training school with no affiliation to the PSS business) even though there would be a public safety benefit there (enhanced confidence that the training records aren't falsified). The current regulatory schema strikes a balance between more strict regulation and the freedom to operate within broad boundaries. (And these broad boundaries do not—as has been suggested—prevent a non-DCJS certified business rep from coming to an ES business to demo a product or even to give technical instruction on proprietary equipment. Such training simply isn’t counted toward DCJS in-service training.) So, ES businesses can conduct their own training-- but those wanting to conduct PSS training on regulated topics are required to follow the same regulatory schema that all the other PSS businesses do.   That's as it should be.
 
On making a single category for ES: I disagree with the extremes that the ES folks have suggested, but fundamentallyagree with their overall point. A primary reason that ES has so many categories is that all ES personnel have to be vetted and categorized given the level of vulnerability ES companies create for their clientele (a position of trust with very sensitive information). But that doesn't mean that four different categories are needed. 
 
Although it's been suggested that ES salespersons need to know the technology behind ES systems, that’s debatable. You can go door-to-door to “sell” alarm systems without having a technician's level of understanding about them. You can dispatch an alarm response without knowing how to service equipment. You can handle accounts and customer service without technical knowledge about installation.  And so on. There are account and support people who help to run the ES business (deal with accounts, monitor systems, dispatch, etc.) and there are technicians who shoulder the bulk of the on-site technical aspects of the work-- the design, installation, servicing, etc. If you want your sales people to have in-depth knowledge of the technical side, then train them on it. And if your business is small and your technicians are support staff as well, then they might need both categories. But no ES company should be automatically required to have all personnel train in technical aspects of ES. 
 
Consequently, I would suggest that there should be two ES categories-- the electronic security technician and the electronic security support personnel (everyone else)(I'm still trying to figure out a good name for that category). The minimum compulsory curriculum for support staff would be largely regulatory issues (code of conduct, ethics, privacy-- that would all be included for the tech as well) but not include technical aspects of access control, installation, and equipment servicing. Having two categories is a benefit to the ES community because the ES business is not then required to send personnel to be trained on subject matter they wouldn't need for their job.
 
What does seem clear is that people who register in multiple categories have a lot of repeated training on DCJS regulatory subjects (and that might be part of the complaints about repetitive training requirements). What I would like to see is the DCJS PSS entry-level registrant that covers all the DCJS regulatory material and that works as the base DCJS registration for all PSS “regulants” and acts as a vetting good for 180 days (to also reduce multiple fingerprint submissions). Then there would be subject matter registrations (SO, ASO, PPS, PI, Canine Handlers, ES Tech, etc.) that would provide for minimum compulsory training in those disciplines. I understand this idea has been introduced before and shot down, but I think it deserves to be revisited if massive regulatory changes are being considered.
 
As for ES retraining, the “job-related subjects” should be used for both ES categories-- and as has been suggested (Betsy Clark) that could be the same type of retraining for both ES categories. But that's true because retraining is on a minimum compulsory level for ES topics-- and not addressing advanced topics, technological innovations, or proprietary information. That kind of more advanced OJT should not be confused with retraining of minimum compulsory subject matter.
 
On allowing a compliance agent to work for more than one licensee: I agree with the ES folks insofar as they have suggested that a single compliance agent should be able to work for multiple companies when those companies are owned and operated by the same “person” (using the definition in the regs). But I would disagree that there is a compelling reason to change the existing regulations otherwise. The compliance agent isn't a DCJS category so much as it is a requirement that PSS businesses organize in such a way as to have a principal or trusted employee be directly knowledgeable and responsible for regulatory compliance. That requires some level of intimate knowledge of business operations, personnel, and activities that would generally only be known and shared by businesses owned and operated by the same person. Fortunately, such a regulatory change only requires some language modifications to a few parts of the PSS regulations.
 
On using temp agencies: This issue isn't limited only to ES (really none of the issues are since the
PSS regulations are designed to be a system that encompasses various categories). The ES folks might be suggesting here that some of their employees should not need to be vetted. But people who work for ES companies are vetted and registered because of the vulnerability posed to the clients and the significant public trust given to ES businesses. The only result of such a change would be a potential reduction in public safety. (And it isn't clear that anyone is suggesting such a radical change.)  
 
What really seems to be the issue is that ES businesses want to be able to hire people without making them “employees” (primarily to avoid being responsible for paying certain benefits and compensation that might then be required). And if comments at PSSAB meetings and elsewhere are indicative of the general sense of things, that's true of other PSS businesses that do PPS and PI as well. This is where I simply ask a question: Why is it that the PSS regulations appear to require persons who work for a PSS business to be an “employee?” Why couldn't those persons be hired under some form of contract—and even through a third-party? As long as the PSS business directs and supervises the conduct of the person hired and as long as all applications and vetting have been processed with DCJS, why must the worker be an “employee?” A change to the language in the regulations that shifts the “employee” requirement to “hired or otherwise utilized” is possible (and without creating independent contractors). However, I should note that any temp agency making persons available for temp work for regulated PSS activities (where those persons are already registrants)-- and not just providing access to a general labor pool-- should need to be a licensed PSS business.
 
CONCLUSION: I urge the ES folks in particular to consider the points made here. Changes can be made to improve the circumstances of all PSS categories without exceptions and wholesale exemptions just for ES. I've begun to work up regulatory language modifications that address many of these issues across the board, and I hope to have the opportunity to share them with you all as we consider ways to make things better going forward.
CommentID: 24320
 

10/21/12  1:57 pm
Commenter: Mary Kay Wakefield

self audits
 

171-60-C7 Do not require businesses to self audit when renewing a business license.  This is an added government task, on government forms that adds an unnecessary burden to businesses.  The code and regs clearly state businesses must be in compliance at all times.  How a business manages that task should not be a government mandate.  I believe Wayne Boggs' comments express the views of many.

CommentID: 24321
 

10/21/12  2:12 pm
Commenter: Mary Kay Wakefield

compliance agents
 

171-240A9  Allow compliance agents to work for multiple companies.  This will benefit large and small companies.  It is common to have professionals offer their  expert services to multiple businesses such as, accountants, lawyers, etc. Once again Wayne Boggs' comments are the views of many. 

CommentID: 24322
 

10/22/12  8:25 am
Commenter: Wayne Boggs, Richmond Alarm Company

Training Standards
 

DCJS must understand that the electronic security industry is faced with a constantly changing technological environment and any class we devise will be out of date in a few months.  To meet the requirements of DCJS regarding lesson plans and detailed program documentation, equivalent to academic instruction, is not possible for the electronic security company and not economically feasible for the training school.  Training schools must operate revenue and profit driven programs, and they simply cannot rewrite every class for electronic security twice or more times a year just to maintain relevancy, and if they are not relevant, students will not come. 

We must be allowed flexibility in training and in documentation if DCJS approved training is ever to be pertinent, realistic, and valuable.

 

CommentID: 24323
 

10/22/12  9:06 am
Commenter: Wayne Boggs, Richmond Alarm Company

Comments on other posts
 

Mr. St. John notes that "instructors are required to be certified by DCJS to ensure that a minimum standard is met by those who provide training on regulated activities".  My experience has been that the DCJS certification does not and cannot guarantee that the individual who passes the DCJS class is any more qualified to teach an electronic security subject than someone who has spent years in the industry.  In my own case I hold a BS degree in Physics and Mathematics and an MBA degree in Business, both from Universities in the Commonwealth.  I also hold instructor certification by the national trade association representing the electronic security industry, and have taught numerous classes on a national level, as well as having over 30 years of experience in all levels of operations and management, but I am not considered qualified to teach a class on any subject.  I can however become qualified by attending a 5 day training session conducted by DCJS.

I also disagree on the matter of training content.  Security system design and installation techniques are constantly evolving.  We rarely spend hours running wires in walls in homes or businesses with the current technology in wireless systems.  National companies like Verizon, Comcast, Vivant, and ADT, no longer lead their sales presentation or marketing efforts with security systems.  Today everything is home automation, temperature control, lighting, locks and video.  None of these services were even available one year ago.  Comcast and Vivant have both stated that they expect electronic security to be a decreasing part of their offerings over time.  We still expect centrally monitored security systems to be a large part of the business on a local level for many years, but we are adding many more centrally monitored or managed services as well.  To provide entry level training for salespeople and technicians on even two year old security technology does not prepare them to provide current technological services to prospects, nor in any way assure the safety of the public.

I also operate a U. L. listed monitoring center, and we send our operators to basic entry level training classes from licensed training schools simply to meet the requirements of the law.  We then spend the next two weeks training them on false alarm prevention, customer service, and technology.  These subjects have not changed much in recent years, but the additional tasks of managing video and access control systems and answering the myriad of technical questions they are asked at all hours by concerned clients whose security and fire alarm systems are malfunctioning, takes months more.  Ask a central station operator if they need technical training on security systems in order to competently perform their duties.  They will certainly laugh at the idea that they are not providing technical services.

Regarding salespeople and technical training, just in the area of video equipment, within two years the conventional analog camera systems that have been in use for the past 20 years will not longer be available.  Digital technology, particularly IP technology is sweeping the industry.  We don't even attempt to maintain printed catalogs or price lists any more; the products, their applications, pricing and features are changing so rapidly.  Basic sales techniques remain the same, but the technical application of the available products simply outstrips the ability of any for-profit school to adapt.

Finally, the marketplace is the final arbitor of who is qualified to provide a product or service.  Any business who does not regularly train their employees on the latest technology will find ever vanishing prospects.  Prospects will ask questions they cannot answer and demand products and services they don't understand.  DCJS and the licensed training school simply cannot react with the speed of the marketplace.  Certainly members of the public will be offered lower quality services by unqualified providers, but not likely on a widespread basis.  The proliferation of comparison and evaluation sites such as Angie's List and the Better Business Bureau, and the power of social media provide ample opportunity for the public to find appropriate information prior to making a purchase.  If a firm misleads the public, DCJS should investigate and sanction.  In recent years the vast majority of problems have been with unethical operators whose personnel meet the basic training requirements.  It is simply not possible to mandate a level of ethics and proficiency that assures the public will always receive the service they expect.  Rather than waste money on training that satisfies no one but DCJS, let businesses spend that money on training that is useful and productive.

CommentID: 24325
 

10/22/12  9:22 am
Commenter: Wayne Boggs, Richmond Alarm Company

Central Station Training and U. L. Listing
 

The gold standard for central station operations is U. L. Listing.  By Code all commercial fire alarm systems must be monitored in an Underwriters Laboratories Listed monitoring center.  U. L. is the largest standards and testing laboratory in the world, and the accepted standard for central station operations.  Each U. L. listed monitoring center undergoes an annual, on-site inspection by a U. L. engineer who inspects training records, operational procedures, and documentation, and queries operators and supervisors on their knowledge of those operations and procedures.  The inspector also verifies that all equipment used, including the facility itself, meets the published standard for the listing carried.

The U. L. standard for central station operations, UL Standards 681 and 1981 set forth in some detail the training required for all operators.  The annual inspection verifies that the training is ongoing and satisfies the standard.  

It only makes sense that an operator hired to work in a U.L. listed central station will be required to meet a far higher standard of experience than anything DCJS could require and U.L. will inspect each year to assure compliance.  Therefore it seems reasonable to request that individuals employed in U.L. listed central stations be exempted from the minimum entry level and in-service training requirements.

CommentID: 24326
 

10/22/12  12:37 pm
Commenter: Richmond Alarm Company

Training
 

I am speaking from the point of training.  The current training method may provide some value regarding state regulations and codes, but it does not prepare my employe to do their job at all.  After the training, which my company pay for, I spend addiional time and money getting my employee ready to do the job they have been hire for. 

It is best for the hiring company and the public if the training is provided by the company.  The employee will be given the tools, policies, procedures, and standards to perform their job at the highest level of expectation.

 

Proper training of the employees that will be providing service to the public should be done by the company/agents that are conracted to provide the service. 

CommentID: 24327
 

10/22/12  1:09 pm
Commenter: Meador & Company Locksmith LLC James Washburn

recommended code changes
 

I think the following should apply to electronic security and locksmiths.  These are the only two catagories represented on the PSSAB that have a service and a product.  The products are constantly changing and are becoming increasingly hi tech.  These changes are not something that can be learned through DCJS in a two hour course. 

1.  Entry level apprenticeships are badly needed carry on our career fields.

2.  Compliance agents should be allowed to serve as agents for more than one entity.

3.  Grant an exemption to companies to utilize a temporary agency's services as long as the temporary employee is fingerprinted and trained according to DCJS requirements.

4.  Make training standards the same for all electronic security and locksmith catagories.

5.  Allow businesses to train their own employees without being a certified training school nor a certified training instructor.  Records of training should be kept up to date by the compliance agent and forwarded to DCJS.

CommentID: 24328
 

10/22/12  3:51 pm
Commenter: Dianne Rust

Out of State Records
 

I agree with the comment previously posted by Lynn Comer regarding the changes to Out of State records.

CommentID: 24329
 

10/22/12  3:54 pm
Commenter: Dianne Rust

Training
 

The comment voiced by Lynn Comer under the Subject line Training captures exactly my feelings regarding training.  Please ditto those remarks as my remarks too.  

CommentID: 24330
 

10/22/12  3:56 pm
Commenter: CS Operator, Richmond Alarm Company

Registration Regulations & Efficiency
 

I agree with the multiple previous comments that my company should be able to provide training to new and current employees that better pertains to the individual's job at hand.  It would be much more efficient and precise to handle all training in-house rather than it coming from different sources.  Renewing a registration would also be much easier.  Personally, I had to renew recently and spent hours on the phone trying to get information on the steps to take.  I was given incorrect instructions multiple times and therefore had to complete an initial registration again when I didn't really need it.  This cost my company time and money where it did not need to be spent.

CommentID: 24331
 

10/22/12  3:57 pm
Commenter: Dianne Rust

Self Audit
 

Once again, I find myself having the exact same thought process as that expressed by Lynn Comer as it relates to Self Audit.  There is no reason to try to restate what she has already communicated so well.  I concur and support her comments and concerns as it relates to the self auditing process

CommentID: 24332
 

10/22/12  4:04 pm
Commenter: Dianne Rust

Combine and simplify Training Requirements
 

I support and share in the comments made by Wayne Boggs as it relates to the subject line Combine and simplify Training Requirements.  No need to restate since he captured how my thoughts very well.

CommentID: 24333
 

10/22/12  4:06 pm
Commenter: Jimmy Boggs - Richmond Alarm Company

Compliance Agents
 

I am a Compliance Agent. I also am the part owner of 4 Electronic Security businesses. Because they are all separate Legal businesses, we must have a separate compliance agent for each. This creates a problem and extra expenses that are a total waste. Allowing a Compliance Agent to represent more that one company certainly does not affect the safety and welfare of the public. Change the rule. Enforcement will be easier with fewer Compliance Agents.

CommentID: 24334
 

10/22/12  4:09 pm
Commenter: Dianne Rust

Allow Companies to Conduct their own training
 

Mr. Boggs has done an excellent job of communicating my position as it relates to his comments under "All Companies to Conduct their own training".   There is no need to elaborate any more on this subject because his summary clearly communicates my position on the changes to training that need to be addressed.

CommentID: 24335
 

10/22/12  4:16 pm
Commenter: Jimmy Boggs

Access Control Systems
 

 

There needs to be a definition inserted that will clarify the problem between Locksmith and Electronic security when it comes to electronic access control. Electronics and locksmiths have been involved in Electronic Access Control since before the time of regulation by DCJS. We have always known the boundaries. DCJS was the creator of the misunderstanding. It is time to fix the problem. The industry knows the boundary; it is time for DCJS to accept it. Thanks Lisa for this wording, I think it is the best yet.
29. The provisions of § 9.1-138 et seq, pertaining to locksmiths, shall not apply to licensed electronic security businesses and registered electronic security technicians who do not represent themselves to the general public as locksmiths, in accordance with this chapter, from installing, servicing, maintaining, repairing or replacing: (i) locks and keys that arm and disarm electronic security systems; (ii) locks on electronic security control panels, cabinets or racks, used to secure electronic security equipment; (iii) electronic door strikes that are part of an electronic security or fire or access or egress control system; or (iv) magnetic locking devices on doors connected to the intrusion or fire detection system.
CommentID: 24336
 

10/22/12  4:18 pm
Commenter: LeMark Butler, Richmond Alarm Co

DCJS REGULATIONS
 

I personally feel like training should held at the establishment you work for by in house trainers. Sometimes when outside parties come in to train they are goin off of a check list which 85% of the information has nothing to do with the job we were hired to do. Its easier to learn from a individual who has been in the same position you are currently in at the same company. They can teach you the basics of what you have to know, but they also can give you tips and help on certain siuations that go on at the job site the a outsider would not know about. It makes it more interesting and easier to learn.

CommentID: 24337
 

10/22/12  4:30 pm
Commenter: Jimmy Boggs

Self Audit
 

 

6VAC 20-171-90-C-7  to provide a Self Audit at the renewal is a total waste of time and money. If a business is not in compliance do you really believe they are going to tell you that? NO. Do onsite investigations of companies and see what they are really doing. I already spend way too much time on emailing and calling DCJS to correct their in-house issues. Don’t make me do more work.
CommentID: 24338
 

10/22/12  4:33 pm
Commenter: Dianne Rust

Compliance Agent
 

  A single compliance agent should be able to work for multiple companies when those companies are owned and operated by the same “person”  I do believe that the number of years in the industry should not be a factor for compliance agent eligibility.   It should be up to the owner of the business to determine who within his/her company should hold the title of Compliance Agent.  I, further believe, that a Compliance Agent must be employed by the company. 

 

CommentID: 24339
 

10/22/12  4:36 pm
Commenter: Jimmy Boggs

Instructor Application
 

6VAC 20-171-100-5 This is a good idea to make it easier for us to train instructors. This allows someone who is a good technician and a good communicator to now become an Instructor

CommentID: 24340