Virginia Regulatory Town Hall
Agency
Department of Medical Assistance Services
 
Board
Board of Medical Assistance Services
 
chapter
Amount, Duration, and Scope of Medical and Remedial Care and Services [12 VAC 30 ‑ 50]
Action Mental Health Skill-building Services
Stage Final
Comment Period Ended on 7/27/2016
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7/25/16  1:12 pm
Commenter: Susan G. Austin, NCC, LPC

Emergency Services
 
  1. It is so sad that once again bureaucratic practice/insurance regulations are overtaking common sense.  Virginia is trying it's best to protect and help people in mental health crisis yet instead of providing resources and streamlining the emergency intervention  the process gets bogged down by more paperwork/assessments.  We are Master's level clinicians trying to provide vital assistance to an individual in crisis yet we are hindered and unable to use our counseling skills because we are spending the majority of our time making telephone calls seeking placement or completing unnecessary paperwork instead of interacting with the individual in crisis.  This is not person-centered or recovery focused.  Please stop this.
CommentID: 50672