Agencies | Governor
Virginia Regulatory Town Hall
Department of Criminal Justice Services
Criminal Justice Services Board
Rules Relating to Compulsory Minimum Training Standards for Dispatchers [6 VAC 20 ‑ 60]
Comprehensive Review of Dispatch Regulations
General Information
Action Summary The Rules Relating to Compulsory Minimum Training Standards for Dispatchers (6VAC20-60) identifies the categories of training for compulsory minimum training standards for dispatchers along with the information regarding training schools and the timeline for completing training, grading, and record keeping requirements. This regulatory action is the result of a periodic review. The substantive amendments to the regulation include requiring dispatcher academies to have course work approved by DCJS prior to the first scheduled class and enhancing training by requiring dispatchers complete in-service training. Additionally, revisions to the regulation remove dated language and add clarifying language where appropriate. The regulation identifies broad training categories. The specific performance outcomes, training objectives, criteria for testing, and the lesson plan guides are located on the DCJS website. A reference to the DCJS website has been added to the regulation to assist dispatchers in locating the Virginia Criminal Justice Services Training Manual and Compulsory Minimum Training Standards –Performance Outcomes for Dispatchers. DCJS will review and consider the appropriateness of setting a minimum number of training hours for basic dispatcher training.
Chapters Affected Only affects this chapter.
Exempt from APA No, this action is subject to the Administrative Process Act and the standard executive branch review process.
RIS Project Yes  [004634]
Associated Periodic Review 12/29/2015
Stages associated with this regulatory action.
Stage ID Stage Type Status
7488 NOIRA Stage complete. Comment period ended 7/27/2016.
7808 Proposed Stage complete. Comment period ended 7/28/2017.
Contact Information
Name / Title: Barbara Peterson- Wilson   / Law Enforcement Program Coordinator
Address: 1100 Bank Street
Richmond, VA 23219
Email Address:
Phone: (804)225-4503    FAX: (804)786-0410    TDD: ()-

This person is the primary contact for this chapter.